YC S17 · Active

Thematic

Customer intelligence for Enterprise CX teams. The grounded…

Class: Summer 2017
Status: Active
Industry: B2B
Location: Auckland, Auckland, New Zealand; Remote
Team size: 20

Website

http://www.getthematic.com

About

Thematic is the customer intelligence layer for enterprise CX. Trustworthy and traceable reporting your teams can stake decisions on, and the grounded data foundation your AI agents need to scale safely. Customers see NPS gains of 5 to 35 points and have attributed $4.8M in revenue from a 6-month pilot. Forrester measured 543% three-year ROI. Trusted by DoorDash, Woolworths, BNY, and Mitsubishi.