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YC S24 · Active

Promi

Providing quick product and design feedback via digital twins

Class
Summer 2024
Status
Active
Industry
B2B
Location
San Francisco, CA, USA
Team size
2

Website

https://www.trypromi.com/

About

Promi provides product feedback in the form of customer interviews, URL walkthroughs, heatmaps, and more by creating digital twins of your existing customers. We ingest data from Posthog, Intercom, Stripe, etc. to create your personas from real product usage data. By factoring in how your customers actually interact with product features, we provide much more relevant and insightful feedback on what you are building. We aren't trying to replace user research, but in our experiences most products don't have the time or budget to talk to real users. Getting synthetic feedback is the next best thing, and can/should be a part of launching any products.