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YC W17 · Acquired

ScopeAI

Automatically extract valuable insights from customer service…

Class
Winter 2017
Status
Acquired
Industry
B2B
Location
Los Angeles, CA, USA; San Francisco, CA, USA
Team size
4

Website

https://www.getscopeai.com

About

ScopeAI automates the process of communicating user insights to product and operation teams. The product leverages natural language processing (a form of AI) to extract insights from customer conversations. It integrates with existing support channels such as Zendesk, Intercom, Desk.com (salesforce) to automatically tag and analyze conversations for trends in customer feedback.