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YC W23 · Active

Berry

Scale customer success and onboarding with AI

Class
Winter 2023
Status
Active
Industry
B2B
Location
San Francisco, CA, USA; Remote
Team size
8

Website

https://berryai.com/

About

Berry offers an AI CSM that scales customer success for SaaS companies. Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale. Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.